Chatbots and voice assistants: Often overused, ineffective, and annoying

There’s yet another cloud service from AWS: Amazon Lex, which lets developers build conversational interfaces into applications for voice and text. It uses the same deep learning technologies that power Amazon’s Alexa voice assistant. Lex lets you quickly build natural language conversational bots, aka chatbots. Microsoft has a similar technology, called the Microsoft Bot Framework. This seems… Continue reading Chatbots and voice assistants: Often overused, ineffective, and annoying

IDG Contributor Network: Visual automated CI/CD is essential for great devops

Units of space are everywhere. We can see them all around us. When we package a unit of space distinctly, we call it a container. Whether on ships in the sea, or in a storage closet, we use containers to organize things into isolated and distinct units of space. In the computing world, containers have… Continue reading IDG Contributor Network: Visual automated CI/CD is essential for great devops

IDG Contributor Network: How cloud serves as the foundation of AI

As companies migrate to and run operations in the cloud, leaders are looking to the next horizon: innovating from the cloud with artificial intelligence (AI). Cloud is the underlying platform with the data storage capacity and massive processing capability that will help enable AI innovation at the speed demanded. Companies are already starting to integrate… Continue reading IDG Contributor Network: How cloud serves as the foundation of AI

Safer but not immune: Cloud lessons from the Equifax breach

I’ve stopped covering breaches. First, because clouds are nowhere to be found among them. (The focus of this blog is advice to enterprises that are moving, or have moved, to cloud computing.) Second, because it just seems like piling on a company that’s already in distress. However, breaches are on the minds of enterprises on… Continue reading Safer but not immune: Cloud lessons from the Equifax breach

IDG Contributor Network: How to approach transformation in the cloud

One of the more popular buzzwords that we have heard over the last year is “transformation.” You may have heard this referred to as “IT transformation,” “digital transformation,” or “business transformation.” So, what does this really mean? It really depends on who you talk to, as you will get different answers from different people. But one thing that everyone will agree on… Continue reading IDG Contributor Network: How to approach transformation in the cloud