Don’t blame the cloud for your shoddy IT plans

A survey from IT consultancy Trustmarque has found that 81 percent of CIOs say the ever increasing complexity of IT infrastructure creates a bottleneck for IT support, while a similar number (82 percent) argue that IT support has become a “growing burden” on modern IT departments.

The survey polled 200 U.K. CIOs and senior IT decision makers from large enterprises. More than half (58 percent) of CIOs polled admit they had trouble offering a consistent level of IT support in their business. They claimed this was a direct result of the proliferation of cloud technologies used in their business.

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